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Ready to transform your financial infrastructure? Get in touch with our team to discuss how Reframe can accelerate your payment solutions.
Frequently Asked Questions
For Developers
How quickly can I get started with Reframe?
You can start integrating Reframe within minutes using our comprehensive documentation and SDKs. Our team is also available to provide onboarding support.
Is Reframe compliant with financial regulations?
Reframe is built with compliance in mind, supporting PCI DSS, SOC 2, and other industry standards. Contact us for specific compliance requirements.
What programming languages or frameworks does Reframe support?
Reframe offers SDKs and examples in multiple languages. Visit our Documentation page for frameworks and integration guides.
What kind of technical support do you provide?
We offer comprehensive technical support including integration assistance, troubleshooting, and best practices guidance through multiple channels.
Do you offer enterprise support?
Yes, we provide dedicated enterprise support including custom implementations, SLA guarantees, and priority technical assistance.
Can I contribute to the Plasmatic open-source ecosystem?
Absolutely. We encourage community involvement! Submit pull requests or report issues on GitHub.
How does Plasmatic handle developer support?
We provide technical integration support, troubleshooting, and community resources. Priority channels are available for enterprise clients.
Is there a test environment available?
Yes—a dedicated sandbox is available for testing without impacting live transactions.
For Business & Enterprise Clients
Do you offer enterprise support?
Yes, we provide dedicated enterprise support including custom implementations, SLA guarantees, and priority technical assistance.
Is Reframe compliant with financial industry regulations?
Reframe is built for regulatory compliance (PCI DSS, SOC 2, etc.). We’re happy to discuss specific requirements for your organisation.
Can Plasmatic integrate with our current payment providers or systems?
Yes, our modular APIs enable seamless integrations with existing systems and major payment providers.
What are pricing and licensing terms?
Plasmatic’s core technology is open source and free. For enterprise needs, we provide custom solutions and enhanced support packages.
How does Plasmatic ensure data security and privacy?
We use best-practice encryption, access controls, and continual monitoring—designed for enterprise-level security.